FAQ Q: How about the payment term? A: In two situations: 1.OEM/ODM: T/T, 50% as deposit at order and the balance 50% before shipping. 2.Stock product:100% T/T in advance at order. Q: Do you support customization? A: Yes, we support OEM/ODM. You can customize aircraft models of different lengths or different painting. 16cm/20cm aircraft models use METAL. More than 30cm aircraft models use RESIN. You aslo can print your LOGO on the base or packaging. However, the cost of the paintng is counted separately. Please contact customer service to get the specific prices. Q: How about the freight? A: Due to the difference in travel distance, the freight will be different. If retail, freight is included in the price. If wholesale, you should pay the freight. (MOQ: RESIN: 60PCS ; METAL: 600PCS) Price Term: FOB(Shantou). Q: When will ship? A: 1. Stock products: After payment, will ship within 48 hours. 2. OEM/ODM: Please contact our staff to determine the specific period. Q: How about the after-sales? A: We recommend that you should check goods before receiving . If there is a problem, contact our customer service immediately and refusal. We will handle it as soon as possible. Problems found afterwards, we will not accept return.