I use USPS to send orders out. I do not accept returns! I will replace any defective discs, but I check each order carefully before it's sent out. If you do not buy insurance, I am not responsible for lost or damaged mail!!! Thank you for looking! If you buy DVDs from me, I use +R discs. Please make sure you check to see if your DVD player or Blu Ray player will play +R discs. I am not responsible for compatibility issues.