Sorry no returns. we'll exchange any defective discs and any damaged goods if it's our fault.In the rare occurrence that a DVD is defective, or does not completely function, the DVD will be replaced once free of charge. We are not responsible for DVD player incompatibility issues, please check first if your dvd player is compatible with these. ALL INTERNATIONAL SHIPPING ITEMS ARE NOT MY RESPONSABILITY IF LOST IN MAIL NO REPLACEMENTS OR REFUNDS ONCE PAYMENTS MADE SO IF IT DOES NOT MAKE IT no refunds or replacements I'll give customs form number that will tell you when item was shipped but once item ships I am no longer in my control. I accept paypal payments, as soon as you buy items from me I'll email payment instructions to you.