TERMS AND CONDITIONS: All buyers must ensure and confirm shipping and payment information is correct during checkout. We cannot be held responsible for address or shipping errors. All California orders must incur a State Sales Tax. All purchases are subject to Paypal /Bank authorization prior to processing. Only authorized purchases will be processed and shipped. We reserve the right to cancel any order due to unauthorized, altered, or ineligible information and to modify or cancel any order due to system error or unforeseen problems. All ebay estimated delivery dates are estimates by ebay and are not guaranteed delivery dates by us or the shipping carrier. Please keep in mind we do not control the mail carriers or delivery times once your order has left our warehouse, thus we cannot refund any order because of shipping delays.
SHIPPING: All orders take 1-2 business days to process with the exception of weekends and holidays. Orders placed during this time will be processed within 1-2 business days. Free standard shipping packages ship with a DHL/USPS program. We offer expedited shipping at an additional cost that is available at checkout. Please allow shipping carriers at least 48 hours to update tracking. We cannot control shipping delays or weather delays affecting your shipment by the shipping carrier. If your item is needed by a certain date please send us a message so we can find the best shipping service to fit your needs. If you do not see the shipping service you'd like in our listing please email us and we can adjust your order. Deliveries to PR, HI, GU, VI, APO, FPO, etc. may incur an additional shipping surcharge. Dropship orders that require the order to be shipped directly from the manufacturer are subject to availability and can take up to 3-4 business days to process or ship.
RETURNS: We will accept returns within 14 days of your receiving date. Returns are be subject to a restocking fee of 15%. Buyers are responsible for return shipping unless otherwise noted . Please contact us as soon as possible for returns in regards to defective items or if you have received the incorrect item. If your item has arrived damaged please contact us at your earliest convenience and be advised that photos may be required. Items must be returned with original packaging and all parts included.
INTERNATIONAL ORDERS: Shipping to any international country will incur an additional shipping charge. Items do not include free international shipping unless otherwise noted or an offer is accepted. USPS First Class Mail International packages ship with a DHL Global Mail partner program. Some countries allow these tracking numbers to be checked on your country's postal service. Please only contact us if your package does not arrive within 45 days. Packages may take 60 days maximum for delivery due to customs and USPS transit times. We cannot control shipment times or delays, especially during severe weather conditions or peak seasons. Original international shipping charges are NOT refundable unless the package is lost or damaged. Buyers are responsible for all customs duties, taxes, fees and return shipping costs. No international shipping service is guaranteed. Estimated delivery and shipment dates are estimates are not guarantees by us or the shipping service selected. RETURNS: We will gladly accept returns within 14 days of your receiving date. All returns are subject to a 15% restocking fee. Return shipping is the buyer's responsibility. Please contact us immediately for returns regarding exchanges, defective items, broken items, missing packages or if you've received the wrong item.