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"The 3rd time IS a charm. This is the 3rd time I've tried to buy this DVD. The 1st one's quality was so bad, I couldn't even see their faces. The 2nd one got ruined in the mail and the seller did NOT send a replacement. This DVD is a charm. The quality, the artwork, the payment, the tracking number, the fast delivery, EVERYTHING was A+! Thank you for a smooth transaction. A+"