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"This is a great seller. Excellent communication, speedy transaction & item delivered on time. I gave 4 stars instead of 5 only because the first 5 or so minutes of the Phil Donahue Show were very noisy and the sound was not in sync with Tom Jones's voice on the first song. After that, the quality of the rest of the entire DVD was great. The brackets on the inside of the DVD case which hold the DVD in place were broken, so the DVD was not secured firmly within the case, but it was not scratched or flawed. Nice picture art on the case and the DVD with plastic sleeve. Seller always packs items in bubble wrap to protect them. Thanks for another great purchase!"