We ship within 24 hours, by USPS first class mail or priority mail. Your satisfaction is guaranteed. Otherwise, exchange or return to get money back, whatever at your own convenience. For exchange, buyer only need to pay for the return mailing cost, and we will pay the mailing cost of the replacement. All returns must be made in the original condition or very close within 7 days of receiving the item. There will be a 10% restocking charge for all returns, and shipping fees are not refundable.