Customer Service Policy

We use USPS Priority ground shipping to the 48 continental United States and in some cases UPS Shipping. No international shipping..sorry. Rush delivery is available upon request ($25.00 for rush delivery) We will contact you should a product be out of stock and will keep you advised on availability as information becomes available. Your product should arrive in working order. We understand the shipping services are not the most careful with items at times. However, if you receive a damaged product, please contact us within 3 days. We will send a replacement...usually at no charge. When contacting us please provide the following information: 1) Item Number (or listing number) 2) description of damage (was the outside box damaged? How where and it what way was the item damaged?) Please be as clear and specific as possible. We do not issue credit for unauthorized returns!!! (3) Re-seal item in original package if possible and return to us. Buyer is responsible