Return Policy: Warranty Rules We will exchange defective merchandise with a new one or have them repaired for you if:
a) Item was purchased from Sookieshack. b) Item is not broken or misused. c) Item is complete including wires, remote, etc. d) Item was purchased within 30 days of return date. e) Item doesn't smell burnt. If returned item does not meet the above criteria it will be discarded of, or returned, upon customer's request, at their expense.