The most important thing about autographed items is that the signatures are genuine. You want to know that each celebrity hand signed the item you have purchased. As collectors ourselves, we get it.
This is why we guarantee that every autographed item we sell is authentic, hand signed and witnessed by a Score Memorabilia agent. We, along with our affiliated signing companies have been obtaining and witnessing signings for more than 15 years. No company stays in business for that long without gaining the trust and respect of its customers.
With over 15 years of experience, our autographed Items have been sold at fund-raisers for a wide variety of national charities, hospitals, animal rescue centers and police departments. These organizations would not repeatedly use our autographed items in their fund raising auctions year after year if our products were not credible and authentic.
Our agents travel throughout the United States to obtain, in person, each autograph on each item. The Score Memorabilia Certificate of Authenticity is our guarantee that each autograph is real and meets the highest standards of the industry. A Certificate of Authenticity and numbered holograms are included with each purchased item.
At every signing, our agents are present and involved in the signing process, right there with the celebrities. Every signing event is different. The life of a celebrity is very fast paced. When they take the time to sign something their signature and its placement may vary from item to item. The sometimes hectic circumstances during signing events can, and often do, cause variances in a signature. They include:
-Whether the celebrity was standing or sitting, walking or running
-Which type of pen he/she was using i.e. thick felt tip or thin felt tip
-The position of the writing instrument in his/her hand as they are walking and talking
-The position of their arm when signing, any extension causes a signature variance
-Age. As we all know, signatures change across time
Score Memorabilia displays each item, with signatures, on our website. Though each signature on each item will vary slightly in placement and script, you will be able to see what the signature looks like before you place your order. We occasionally use a stock photo of an item on the website and you may not receive the exact signed item you saw on the website. This happens when multiples of the same item have been signed and are available. Each item may vary slightly but be assured that that they are all 100% authentic.
The Score Memorabilia Return Policy applies to the original buyer only (as name and information stated on Sales Receipt). Returns will not be accepted from parties who purchased the item from original buyer.
If you are not satisfied with your purchase, you may return your item within 60 days of order date. The Shipping Receipt and all other documentation must be returned with item or refund will not be considered. Returned item must be shipped back via FedEx, fully insured for a minimum of the price paid for the item. Any cost of shipping or duties and taxes paid will not be included in the refund amount.
Refunds are subject to a 20% restocking fee and do not include shipping costs.
Returned items must be received in the original condition so they can be resold. An inspection of the returned item will be made upon its return and matched with the photographs taken before it was shipped to you. The autograph will be re-authenticated by a forensic expert upon its return. If the autographs do not match no refund will be issued, and the item will be shipped back to you.
If the item arrives damaged or does not meet the requirements of the return policy, you will be notified, no refund will be issued, and the item will be shipped back to you.
Please note: All merchandise is considered to be owned by you until a refund is issued for your return.
Your privacy is very important. We use the information you provide to process your order only. We respect your privacy and do not sell, rent or loan any of your personal information to any third party.
Your order will be carefully packaged, insured and shipped to you within 3-5 days after order placement via USPS Priority Mail. You will receive a confirmation email informing you your item has been shipped and the tracking number to track your package. If an order is out of stock for any reason, you will be contacted directly.
We offer free domestic shipping via USPS Priority Mail. USPS Priority orders normally deliver within 3-5 business days of ship date within the United States. Shipping takes place Monday through Friday. All items are insured and a signature is will receive the item's tracking number by email.