RECORDED MEDIA: CD, DVD & PC Games may only be exchanged for a replacement of the same title - NO REFUNDS GIVEN.
-- REPLACEMENTS can only be sent once original item has been returned for verification, together with original jewel case and inserts.
-- POSTAGE COSTS Consideration can only be given to refunding the cost of returning the item and sending a replacement at no further cost to the buyer if: 1)the postal service having the least cost has been used; 2)care has been taken to return the item in the same condition as it was originally mailed; and 3)any faults reported can be verified.
DISPATCH TIMES: Will usually dispatch item within 3 working days of receiving cleared payment.
DELIVERY TIME: Estimated delivery times depend on mailing destination, subject to peak periods and unforeseen circumstances.
EXPEDITED POSTAL SERVICE: Can be arranged if specifically requested, subject to Buyer paying all additional shipping costs, at rates published by Royal Mail.