We strive to make our customer happy and satisfied with our quality products and customer service. In case you like to return our product, due to any reason, we ask you to contact us via phone 1+(201) 310-6181 or via Email: - We will help to solve the issue on the phone or by email. In any event, if return will be necessary, we will issue you a RA # for that item. After receipt we will thoroughly look into the problem and give you full refund of your purchased item cost, less shipping/handling and 15% restocking charges. Buyer also responsible to ship the item back. Please read this return policy before making your purchase. Always call or email In case you have any questions. Please feel free to communicate with us. Good luck and enjoy buying experience with COLUMBIA PRODUCTS.