The delivery time of the product is 8 ~ 18 business days and the shipping is provided worldwide with a flat rate. Kindly note we offer our shipping & item price without import duties, taxes, and charges. Kindly check with your country's custom office to determine the custom duties.
We provide tracking number with every shipment. The tracking number is provided as soon as the item is shipped.
Return & Exchange Policy:
The items are carefully examined before we ship them. However, if you see any defects or change your mind, we offer a 14-day unconditional money back or exchange guarantee (shipping charges will be covered by the buyer). The item should be in the original condition & in the original packing if returned.
Buy with Confidence:
We do our best efforts to handle our customers’ concerns on priority basis, and try to resolve any issue(s) with no delay if occur. You can buy auction item confidently as we accept returns (14-day return policy).
Since your feedback is very important for our business development, we sincerely invite you to leave a positive feedback for us if you are satisfied with our product and service. It will just take a minute of your precious time; we will be thankful to you for this.
If you are not satisfied with our service or item, kindly contact us and we will try our best to satisfy you. Our number one priority is our customers.
FAQs (Frequently Asked Questions):
1) Is the leather used in your products a pure leather?
Kindly note that the leather used in our products is 100% pure cowhide leather. We make the products with a fresh leather which ensures the long lasting & durable product.
2) What happens if somehow the shipment is lost?
We provide you with complete refund. Our goal is to make our customers satisfied. If we don't make up to your exceptions, the money holds no importance to us. Kindly buy our products with complete confidence. We will always be there to support you.