Returns – There are no returns. ALL SALES ARE FINAL. If you are not happy we will work with you to rectify the problem. In some extraordinary cases we will issue a Return Merchandise Authorization. You must ship back the item at your own expense. A 20% restocking fee on return items will apply on all scooters (gas and electric), motorcycles, dirt bikes, ATVs, bicycles and special order items. SHIPPING IS NON REFUNDABLE!