iOffer
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Member Since: Apr 18, 2002
Last Login: 3 days ago Coulawrence.ioffer.com
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As an authorized reseller of cell phone services, we will provide a full refund within 10 days to any buyer that does not qualify for our service. This may occur if the buyer is located outside the area that we are authorized to resell or if the buyer is rejected for other reasons such as not passing our credit requirements.

Standard Return Policy:

You can return most items sold by Coulawrence within 20 days from the ship date.

To qualify, simply initiate the return within 20 days from the ship date and ensure that the item is in its original condition (including: packaging, manuals, warranties, accessories, security seals, etc., and shrink wrap for Book, Music, and Video products). We must receive your item back within 30 days of when we originally shipped it to you. Please allow us 14 days from the time we receive your item to process your return.

For your protection, we suggest all returns be sent back by a traceable carrier. The customer must pay all costs related to return shipping. After receiving and inspecting the returned merchandise, we will reimburse your credit card for the purchase price of the item, less the original shipping fee and less a restocking fee of $4.95 per-item OR 15% (instead of the $4.95 per-item fee) if the item is from our Bulk Buys & Business Supplies tab and the Electronic and Computer categories. For refunds on purchases made with a credit card, we will issue a credit to the same credit card used to make the purchase. If you paid using PayPal, the refund will be applied to your Coulawrence account as an in-store credit.

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