RETURN POLICY: YOU MAY RETURN ALL DAMAGED ITEMS FOR REFUND OR REPLACEMENT. TO BE ELIGIBLE FOR RETURN, ALL ITEMS MUST BE RECEIVED BY THEBAGVAULT.COM IN THE CONDITION THEY WERE SENT TO YOU.
TO ALLOW US TO VAILIDATE THAT THE PRODUCT IS INDEED DEFECTIVE, PHOTOS WILL BE REQUESTED OF DAMAGED ARTICLE BEFORE THE ITEM IS SHIPPED TO US. WE WILL THEN PROVIDE YOU WITH A SHIPPING ADDRESS AND RETURN ID NUMBER FOR QUICK PROCESSING. AT THAT POINT YOU MAY OPT TO HAVE YOUR PRODUCT REPLACED FOR THE SAME PRODUCT MODEL, OR HAVE YOUR PAYMENT REFUNDED. WE GUARANTEE THAT TO ALL OF OUR CLIENTS.
WE REQUEST THAT ALL TAGS ARE ATTACHED AND THE ITEM IN UNUSED CONDITION. I AM SORRY, BUT WE CAN NOT ACCEPT RETURNED PRODUCTS THAT HAVE BEEN USED OR WITHOUT THE PROPER SENT PACKAGING IN PLACE.
I AM TERRIBLY SORRY, BUT DO TO HIGH BUSINESS VOLUME, WE CAN NOT ACCEPT RETURNS DUE TO THE FACT THAT THEY ARE "TOO LARGE" OR NOT "QUITE WHAT YOU EXPECTED". PLEASE, PLEASE BE SURE THAT YOU KNOW WHAT YOU ARE PURCHASING. ASK SIZE DETAILS ETC. BEFORE MAKING ANY OFFER OR PURCHASE. WE WILL DO OUR BEST TO HELP YOU THROUGH YOUR SELECTION AND ADVISE YOU IN ANY WAY WE CAN. THANK YOU! THEBAGVAULT.COM