Shipping & Handling Time
We will email you with any available tracking
information, usually the afternoon after your order ships. This is
done by hand and takes time. We use a multiple warehouse system to
store our inventory and consignments and do our best to transfer
your order(s) to our ship center within a 2 business day period, as
such, it can take up to five business days for your item to ship
after receiving payment. We do try our very best to make it faster
and stay in contact if there is a delay, however, It is not
uncommon for an Item to take up to 10 business days to reach you
from the time we receive payment (international shipments can take
a little longer). We can not control shipment times after we
ALL payments are processed for fulfillment on the next business
day. Please understand that if our ship center ships via USPS, the
item will have a delivery confirmation number which can be used to
track your order. Most items are shipped through FedEx ground, with
a tracking number and automatic claim protection.
Please check shipping costs BEFORE you bid, buy or place a BEST
We will happily ship internationally, However, PLEASE
understand... The USPS no longer offers "Slow, Economy, Surface or
Parcel post" as international shipping options. Unless requested
otherwise, the cheapest option offered will be quoted which is most
often first class mail international.
Most International shipments do not have "tracking" numbers,
only customs form numbers which are not useful for online
Payment is due within 5 business days of purchase. If paid by
PayPal we will ONLY ship to a PayPal CONFIRMED or APPROVED address,
no exceptions. Any payment made with an unconfirmed or unapproved
address will be refunded and other payment arrangements will have
to be made if you can not approve your address with PayPal.
We also accept Wire transfers and major credit cards: Visa,
Mastercard, AmEx & Discover (CC's to a domestic address
The overwhelming majority of what we sell is surplus from large
companies or governments.
Please understand that we do not have the equipment,
facilities, or time to fully test every item.
We describe each item as best we can.
Unless otherwise stated, ALL items are sold AS-IS and all
sales are final and legally binding.
If we say the item works, then it was tested to the best of our
ability. All items and contents are described to the best of our
ability. We examine all items and supply all available Make/Model
information. We do not have time to get detailed information beyond
what is stated in the listing but will try to answer questions in a
If you feel we have grossly mis-described an item, an RMA can be
If issued, we will offer to repair or replace your item with
another item as close to the original description as possible
within 5 business days of it's return OR we will issue store credit
for any item in our store for the total sale price including
shipping and handling, good for 30 days. In all cases, the buyer
pays for return shipping.
Any return that does not have an RMA clearly marked on the
outside of the box will be refused.
Please give at least 48 hours (starting the morning of the next
business day) for us to respond to questions. If you have not heard
from us within 48 hours from the next business day, please check
your SPAM and trash folders, we do try our best to stay on top of
We're open weekdays, 9-5 Eastern, except for closed holidays,
tornadoes and giant lizard attacks.
We have families and enjoy natural light, the internet may
run 24/7 but we do not.