iOffer Scam and Fraud Prevention
Think you were scammed? Act fast:
1. Contact your payment provider immediately to stop payment or request a refund: Payment Guide
2. Report the seller to iOffer as soon as possible for further investigation: Report a Seller
3. Report scams to the Federal Trade Commission: Online Form
iOffer wants to help you avoid scams and fraudulent transactions with the following simple tips:
1. Cash/Wire Transfers (Western Union): DO NOT complete any purchases or send payments via Western Union or direct bank/wire transfer. Be cautious of sellers requesting cash or bank wire transfer payments.
2. iOffer is not involved in any transaction: iOffer provides sellers stores, we do not handle sales of items, receive payments, ship items or provide refunds. Be wary of sellers that claim they are iOffer "certified".
3. If it's too good to be true, it probably is: We all love deals, but buying expensive items sight unseen can be risky. If an item is priced far below market, does not include an accurate description, and the seller cannot provide further details, it probably doesn’t exist.
4. Check Ratings & Review Feedback: The number next to all usernames contains feedback ratings left by the community. Evaluate the positive, negative, and neutral feedback in the seller’s transaction history. If there are no positive ratings or previous buyers have not received their items, the seller may be a scammer.
Identifying A Potentially Fraudulent Listing:
1. Item Title: The item title is unusual and does not directly correspond to the item listing. Scammers will often omit brand names and model information to avoid our fraud keyword filters.
2. Price: The price for this item is too low. Scammers will list a supposedly new item far below market rate. If it seems too good to be true, it probably is.
3. Username/Ratings: The username is unintelligible. Scammers often choose usernames containing random strings of characters and/or numbers. Be wary of new sellers with low, negative or no ratings.
4. Images: The images are stolen from another user/website. Scammers often use images from other users and/or websites. Look for erased/obscured watermarks from other sources.
5. Offsite Selling: An email laid over the top attempting to have the buyer contact them directly offsite.
How To Report Fraud Or Scam Attempts?
FTC Video: How to report scams to the FTC (http://ftc.gov/multimedia/video/scam-watch/file-a-complaint.shtm)
FTC toll free hotline: 877-FTC-HELP (877-382-4357)
FTC online complaint form (https://www.ftccomplaintassistant.gov/)
Canadian PhoneBusters hotline: 888-495-8501
Competition Bureau Canada: 800-348-5358
Internet Crime Complaint Center
Anti-Phishing Working Group
Non-emergency number for local law enforcement (both Buyer's and Seller's area)
Suggestions on how iOffer can improve buyer safety? Drop us a note in our suggestion box