EU-U.S. Privacy Shield and U.S.-Swiss Safe Harbor Program(s)
1. Agreement to Terms
2. Information We Collect
Automatic Data Collection
As is true of most websites, we may also collect more general information from your browser and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. This information may be collected from you whenever you access the site whether or not you provide us with any personal information. We use this information, which does not identify individual users, to help us to diagnose problems with our servers and administer the Site, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
3. Our Core Privacy Values
- We will not give personally identifiable information to advertisers;
- We utilize safe, secure technology to protect your personally identifiable information;
- We do not tolerate spam.
4. How Your Personal Information is Used?
The financial data collected from iOffer is to bill you for iOffer’s services. Other information collected from iOffer Members is used to improve product offerings, customize our Site's content and layout, for marketing and statistical efforts, to learn about the interests of our visitors in aggregate and also on a personal level to better understand your interests and needs so we can improve our services and deliver to you the type of content, features and promotions that you are most interested in. Occasionally, we will send you emails about new services or promotions. You can always opt-out of receiving any information from us, but please understand that such a request will likely limit your ability to take advantage of all of the features and services available on iOffer. If you no longer wish to receive any e-mails from us, or if you want to modify your personal data or want your personal data to be deleted from our database, see Section 7
5. Who Will See My Personal Information?
Our number one priority is to keep your personal information private and confidential. Except as set forth herein we will not willfully disclose your personal information to third parties. And we will not rent or sell your personal information to anyone. However, certain personal information will be made available to others in the process of using our Site. This information includes:
- Other visitors to our Site may view your user ID, rating, city, and other items you have listed for sale, purchased or reviewed.
- In order to complete the transaction, the buyer and seller are provided with each other’s email and postal address.
When making an offer, the seller can view your user ID, rating and your city. The profile you create on our site will be publically accessible unless otherwise indicated. You may change the privacy settings of your transaction history through your account portal. For more information, visit http://www.ioffer.com/entries/show/20233861
Of course once you provide personal information to a buyer or seller on our Site, iOffer has no control over how that information is used by that individual. You should discuss any privacy concerns you may have with any individual you meet through our Site, as the only protection you will have is whatever terms you agree to directly with this individual.
In addition, we provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties (collectively "service partners"). Our service partners may use your personal information to operate our sites and to deliver their services. For example, your data may be transferred to website hosting partners and other parties who assist us in designing and operating the website, executing services or helping us analyze collected data, and by submitting your information, you authorize this transfer. These parties will only use your data for the purpose of carrying out the work as agreed with us and they will be required to keep the information confidential. We will encourage our service partners to adopt and post privacy policies. However, the use of your personal information by our service partners is governed by the privacy policies of those service partners and is not subject to our control.
iOffer will also disclose your personally identifiable information to others under the following circumstances:
- You consent to share the information.
- In response to subpoenas, court orders or legal process, including from jurisdictions outside the United States.
- Your actions on our Site are, or appear to be, in violation of the Terms of Service and disclosure of this information will assist in efforts to enforce the Terms of Service.
- You post a listing which iOffer believes in its sole discretion may create liability for iOffer and disclosure of this personal information may minimize or eliminate iOffer’s liability.
- For security purposes or to prevent imminent harm to any person or entity.
- If iOffer.com is involved in a merger, acquisition, or sale of all or a portion of its assets.
- To cooperate with law enforcement investigations, which may include responding to requests and court orders from jurisdictions outside the United States.
We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities, and may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Release of your personal data for security purposes, as described in this Agreement to any person or entity under any circumstances shall be based on a determination made solely by us, exercising our sole discretion, permission for which is expressly granted by you to us in accordance with this policy.
6. Protection of Your Personal Information and General Information
6.1. Security Measures.
In an effort to keep your information confidential along with the general information that we receive from you through our Site, iOffer has implemented various security measures, including the highest industry standards for secure servers - Secure Socket Layers (SSL) and firewalls. We provide you with the capability to transmit your personal information via secured and encrypted channels if you use a similarly equipped web browser. Unfortunately, perfect security does not always exist on the Internet (or in the real world). Despite this, we will do our best to continue to ensure the security of your private information.
6.2 Risk of Interception
Please keep in mind that whenever you give out personal information online there is a risk that third parties may intercept and use that information. While iOffer strives to protect your personal information and privacy, we cannot guarantee the security of any information you disclose online. By using this Site, you expressly acknowledge and agree that we do not guarantee the security of any data provided to or received by us through this Site and that any personal information, general information or other data or information received from you through the Site is provided to us at your own risk, which you expressly assume. If you have any questions about security on our Web site, you can contact us at email@example.com.
7. Accessing, Deleting or Modifying Personal Information
You retain the right to access your personal information. If your personal information changes, or if you no longer desire our service, you may cancel your registration at any time, or delete or modify your personal information by logging in to our website and visiting your registration page and following the instructions provided. You may also make a request by contacting our customer support at firstname.lastname@example.org, or by contacting us by telephone or postal mail using the contact information listed below. We will respond to your request to access within 30 days
We will retain your information for as long as your account is active or as needed to provide you services. Thereafter, we will retain and use your information only as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Receiving emails from our site is part of our service. If you no longer wish to receive these emails, you may opt out of them by canceling your account.
8. Public Information
iOffer is designed to allow buyers and sellers to engage in public transactions, although we also provide you with the opportunity to communicate privately with buyers and sellers.
We also make chat rooms, forums, message boards and news groups available to you. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its use and you should exercise caution when deciding to disclose your personal information. If you cannot do so yourself, to request removal of your personal information from our community forum, contact us. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
9. Links to Third Party Sites
9.2. Social Networking
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. iOffer does not store this information.
You can import contacts from your Outlook or other email account address book to invite them to become members of our site. We collect the username and password for the email account you wish to import your contacts from and will only use it for that purpose.
11. Your Responsibilities
We go to great lengths to protect all of your information on our Site. To help us maintain the security of your personal information, we ask that you do not share your password with anybody. Sharing this information could put you and your rating as a buyer/seller at risk. If you lose control of your password or you think that somebody has obtained unauthorized access to your account, immediately change your password. Please contact us if you have any questions.
12. Lost or Stolen Information
You must promptly notify us if your credit cared, user name or password is lost, stolen or used without permission. In such an event, we will remove that credit card number, user name, or password from your account and update our records accordingly.
13. Dispute Resolution
In compliance with the Privacy Shield Principles and U.S. – Swiss Safe Harbor Principles, iOffer commits to resolve complaints about our collection or use of your personal information. Individuals in the European Union with inquiries or complaints regarding our Privacy Shield policy should first contact iOffer at iOffer Customer Service Requests. Under certain circumstances, you may also be able to take advantage of binding arbitration if iOffer is unable to satisfactorily resolve your complaint. iOffer is also subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission. iOffer has further committed to cooperate with EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints concerning data transferred from the EU. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact the EU DPAs for more information or to file a complaint. The services of EU DPAs are provided at no cost to you.
14. Accountability for Onward Transfer
15. Transfer and Assignment of Rights
Nothing in this Policy shall limit, prohibit, or otherwise deny the ability of iOffer to (1) transfer, assign, or sell its assets, including, without limitation, the assets of our Site, to a third party or (2) dispose of its assets in any manner through bankruptcy or similar proceeding.
iOffer makes no representations regarding, and disclaims all liability arising out of or related to, the accuracy or completeness of the information it collects and discloses through our Site.
We Want To Hear From You
Your opinion truly counts. Our Site was designed to serve the needs of our Members. Please contact us with any questions or comments. You may do this by sending an email to iOffer Customer Service Requests.
82 South Park Ave.
San Francisco, CA 94107
PO BOX 78191
San Francisco, CA 94107