Fees & Credits Policy

For Buyers

  • No charges for buyers
  • Free Want Ads
  • Free to search and browse items for sale
Visit How iOffer Works for more information on getting started.

For Sellers

  • Free store
  • No listing fees*
  • Free gallery slide show
  • All listing photos are FREE
  • You don't pay unless your item sells!
To learn more, visit our Seller Help section.

iOffer Fees

Final Value Fees (FVF) - Effective April 16th 2010

Transaction Amount (with shipping) Final Value Fee (FVF) * additional fees may apply
Up to $4.99 $0.50*
$5.00 to $9.99 $0.75*
$10.00 to $24.99 $1.25*
$25.00-$99.99 5% of the final sale price*
$100.00-$1499.99 $5.00 + 2.5% of the final sale price over $100.00*
$1500.00 and over $40.00 + 1.5% of the final sale price over $1500.00*
Wholesale Lists, Catalogs, Product Information An additional $7.50 added per transaction

Premium Listing Service Fees

Promote your items and store with our premium listing service. All listing enhancements last 30 days.

Service Cost
Category Featured: Feature your item and store in the top area of the category listing pages $9.95
Highlight: Your item and store will be highlighted with yellow on category listing pages $2.00
Bold: The title of your item and store will be in boldface type on category listing pags $1.00
Additional pictures: Enhance your listing with additional pictures FREE

Account Balance Invoices, Payments and Credits

Invoices

You will receive an account invoice if your account balance is over $2.00. Monthly account invoices are sent once a month on the calendar day that your account was opened. (For example, if your account was opened on March 9th, you will be billed on the 9th every month after).


Payments

After receiving your invoice, you have 7 days to pay the account balance. Otherwise, the credit card on file will be charged automatically for the full amount the following day.

Click here to view your account summary.

If your current account balance is over $2.00, click on the orange "Make Payment" button to make a payment. You can pay using any preferred seller payment method.

Note: Only payments processed through the "Make Payment" button will be credited to your account.


Non-Paying Buyer (NPB) Credit

If you didn't receive payment from a buyer, file a Non-Paying Buyer (NPB) rating to get the final value fees automatically credited back to your account. A transaction is eligible for a NPB if:

  1. The buyer has not paid for the item
  2. It is between 7 - 45 days after the completed transaction date
  3. You sent 2 invoices to the buyer

Click here for more information.


Seller Charge Dispute

If there's an error in your account summary or monthly invoice, file a Seller Charge Dispute to request a credit refund of your final value fees. You will need to provide the red transaction reference number from your Account Summary. Click here for more information.


IMPORTANT:

All payments to iOffer are final and non-refundable. Requests for refunds or credits must be submitted before paying your account balance. No credits or refunds are permitted following payment for electronically delivered services, including final value fees, premium listing fees and similar charges. If you have made a duplicate payment please contact our Helpdesk to let us know and we'll refund the charge.