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"Never had a better experience online. Steve had a movie I had been looking for, for nearly 40 years on VHS, DVD, or Blu-ray. He had a very good-quality version of it from a VHS -> DVD copy. Best I've seen for the type of copy made. The discs arrived at my home in Layton, Utah, USA in 3 days from Cork, Ireland! It takes twice that time to get a package from our neighboring state of Arizona. One disc was defective and Steve offered to immediately send a new copy with some complimentary copies of another British series similar to the one I had ordered. Very kind, courteous, prompt, I feel like I have been working with a friend rather than just a business associate. Thank you Steve, for making this a very nice purchasing experience! I'd do business with him again any day!"