Claws Collection by Union Trading Company
11" x 17"
The finest workmanship and design for people who appreciate
Decades meets all BBB OnLine Reliability participation and
Better Business Bureau membership standards and is authorized to
display the BBB OnLine Reliability seal.
We accept PayPal and personal checks for payment. PayPal MUST
have a verified address. Shipments will be held 10 business days
for personal checks to clear. Sorry - we will not accept
international personal or business checks. We will usually ship
within 1 business day of receiving cleared payment.
Your shipment will be hand-inspected and carefully packed by
skilled and experienced packers. Under normal handling, it should
reach you in the same perfect condition as it left our
After your package leaves our premises, its safe, accurate, and
timely delivery is the sole responsibility of the carrier. This
includes any concealed damages that may have been caused by shock
We do not provide any guarantee regarding delivery safety,
accuracy, or timeliness.
You will be notified by email when your order has been
We will gladly ship to addresses outside the Continental United
States. However, you must pay all shipping costs.
Please do not submit payment until shipping costs have been
International shipments will be sent by USPS Priority Mail
International, unless another method is requested.
Insurance may not be available for International shipments.
It is not possible for us to know all the various duties/taxes
for each country, therefore you will be responsible for the
monetary exchange rate and any fees (such as import duties, customs
charges, taxes, surcharges or fees levied by local taxing
authorities, Customs or your Government on items purchased outside
of your Country) that may be charged at delivery.
We are not responsible for any delivery delays due to
All prices are stated in United States Dollars.
For your convenience, we provide a personal currency conversion
service to aid you in your purchase at http://www.xe.com/pca/
100% SATISFACTION GUARANTEE: Trusting companies that you
cannot see or easily physically reach is very challenging for the
internet shopper. It's difficult to know if a piece of merchandise
will match your hopes and dreams until you can actually touch and
We proudly stand behind the quality of the products we sell.
Your satisfaction is our goal.
Our guarantee is very straightforward. You have a full 14 days
(from the date of the invoice) to view, touch, and feel your
purchase. There's no reason to give us an excuse or a lengthy
explanation. Just advise us that you wish to return the product
under our return policy guidelines below.
RETURNS: Your satisfaction is important to us and we want you to
be happy with your purchase. We realize that sometimes you may want
to return merchandise. Therefore, we accept returns (except on
personalized items, items that are "cut-to-order" or items that are
customized in any other way.).
The return must be authorized by emailing or calling us.
Items must be returned within 14 days of the date of the
invoice, otherwise they will not be accepted. Items must be
returned postage paid and insured. If an item is returned
uninsured, and is damaged when we receive it, you will not be
Please treat items and packaging carefully, keeping them free of
odors, (such as smoke, candles, or fireplaces).
Returned merchandise must be in its' original packaging with
labels and tags intact and attached as shipped. All merchandise
returned must be unused, and in saleable condition. Your sales
receipt (or copy) must accompany the returned merchandise.
Returned merchandise meeting the above requirements will be
credited back to PayPal (less the restocking fee). The restocking
fee is 20% of the original purchase price (or $5 per item,
whichever is more) plus actual shipping costs. Any shipping charges
paid by you are non-refundable.
Any shipment returned as refused or non-deliverable will have
the amount of purchase (less the restocking fee as defined above)
credited back to PayPal.
If your order is returned as non-deliverable for any reason
(e.g.: No Mail Receptacle, No Address on Building, Unknown
Addressee, Signature Required and no one available to sign for
parcel, etc.) we will re-ship upon request instead of issuing a
credit. However, you will be charged for the shipping charges
incurred, (regardless if original shipping charges were free).
Any items returned because they did not arrive by the time you
desired will be treated as any other return.
DAMAGES: We do not provide any guarantee regarding delivery
safety, accuracy, or timeliness. After your package leaves our
premises, its safe, accurate, and timely delivery is the sole
responsibility of the carrier. This includes any concealed damages
that may have been caused by shock or vibration. Damaged Items are
covered by insurance.
We sincerely hope that no problems arise, but if they do, we
will assist you with your claim in any way that we can.
Decades was started in 1989 by Philip Spencer. During the
years, it has expanded and moved within the Hillsboro area several
times. We have grown to include not just gifts for the Christmas
season but gifts and collectibles for celebrations all year 'round.
We also have antiques, collectibles, and an outstanding estate
For almost two decades, we have enjoyed an unsurpassed
reputation for selling quality products and offering outstanding
customer service. We have successfully built long-standing
relationships with thousands of customers worldwide.
Our success is due in part to the dedication of our team of
professionals who know the importance of customers. They are
dedicated and committed to providing our customers with exceptional
service and quality products.
It is our goal to make your shopping experience pleasurable. We
enjoy providing quality items to discerning customers. We are
committed to providing fast, friendly, professional service.
During our time in business, Decades has been a member of the
Hillsboro Area Chamber of Commerce, the United States Chamber of
Commerce, The National Federation of Independent Business, and the
Better Business Bureau.