Item Description
HERO 91 Gold & Black Medium Nib Fountain Pen new
. High quality, very attractive Fountain Pen
. Brand: HERO
. 100% brand new , no gift box
. Length: 133mm
. Weight: 35g
Shipping Terms:

. We only ship to the confirmed address provided by PayPal. Before you pay, please make sure your address in PayPal matches the address you would like us to ship to.
. We ship items to worldwide.
. Buyers' Information: We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the courier company and local customs/duties. If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding.

Shipping Method:

. All items will be shipped by Air Mail.
. Express delivery is only to US/UK/Canada/Australia, other countries will be subject to change with our email confirmation.

Shipping Time :

All items will be shipped within 48 business hours upon receipt of payment (except Saturday and Sunday).
. Item reach most countries within 15-20 days , Actual transit time may vary and is best estimated but not guaranteed. 
. We are unable to take any responsibly for any custom delay or tax. Reason is because transit time is highly depended and provided by Postal Service (except weekends and holidays)
Shiping Cost:

Service Level
Shipping Provider
Delivery Period
Tracking Status
Standard Service
Air Mail
15-20 days
Other Countries
Air Mail
15-40 days
Expedited Service
China Post EMS
7-10 days
China Post EMS
8-12 days
Other Countries
China Post EMS
10-20 days

. We only accept PayPal.
. PayPal is the only online payment method we accept. Please make sure you have a valid/confirmed PayPal account prior bidding.
. All Paypal Payments must be Confirmed ( Shipping and billing addresses must match ) .

Return/ Refund Not Accept:

. Return is accepted within 7 days after the buyer's receiving the item.
. If this item is defective upon receipt, customer has up to 7 days from date of receipt for exchange of a new one.
. If you are not completely satisfied with your purchase, you may return it to us for a prompt exchange .
. Unused/unopened merchandise will be fully credited.
. Please note that all purchases must be returned within 14 days of purchase. NO return or exchange will be accepted after 14 days from the date of purchase.
. Include your name, address, item, daytime telephone, how you paid, and if you are requesting a refund or exchange.
. After getting the returned item, we will refund the customer at the item's price ( excluding the shipping costs to and fro ).

Customer Satisfactory:

. Note: Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction.
. We back our commitment with superb service, 100% full money back and a customer satisfaction guarantee.
. I am here and ready to assist you with any questions or concerns you might have before or after the purchase.
. My goal is to make sure you are a happy customer and pleasant shopping with us.
. When you shop with us, your satisfaction is our #1 priority.
. Bid With Confidence!

Contact Us:

. Customer satisfaction is very important to us and our feedback rating reflects this satisfaction.
. If you have any questions, our Customer Service staffs welcome you to email, Our Email:

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