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"I ordered 2 copies of a DVD on Dec. 9. Only one arrived on Dec. 19. I contacted the seller who apologized and admitted to mistakenly only shipping one. I asked if the second one would arrive by Christmas, since it was intended as a present, but I did not receive a response. It did not arrive until Dec. 30. The seller did not offer any kind of discount or coupon to make up for the mistake. I would not purchase from this seller again."