Terms and Conditions:
All items come with
30-day warranty unless advertised differently. If the item you have
ordered is defective please contact us within the 7 days of the
delivered day for
RMA#. After 7 days you will need to pay RMA Processing
fees. We will replace or repair the defective item for you.
(Buyer must pay shipping
fee to ship it back-no exception).
In the even that a
replacement is not available, buyer may choose to substitute with a
difference product, upgrade, or similar product. (If received a
wrong item please notify us within 7 days of the delivered day,
after 7 days we will not process for exchange.)
Merchandise must be sent back in the original
packaging and displaying the appropriate Return Merchandise
Authorization (RMA) number. To obtain a RMA number for your order,
please contact us. All RMA numbers are valid for (10) days
from their original date of issue. Returned packages displaying an
invalid or expired RMA number will not be accepted.
For replacement, merchandise must be returned
within 10 days with a
# which we
Merchandise should be carefully packed and insured for the
full purchase price and shipped via a traceable means (e.g. USPS
with Delivery Confirmation)
no walk-in return/replacement service will be accepted.
may be issued if replacement is not available.
service is not available for return merchandise.
defective products will be replaced within the appropriate warranty
products will be tested by our technicians to verify the problem.
If found to be non-defective, we may ship back to the customer at
Please allow up to 10
business days for us to process your return.
Please contact us by
email to obtain the RMA number (return merchandise authorization)
before shipping the product back.
is not responsible for
any merchandise that it does not receive or that is not returned in
accordance with the following terms:
We are not responsible
for any losses in the mail while returning returned
Merchandise should be properly packed and insured with the
carrier for the full amount of purchase.
item will be refused and returned.
Your satisfaction is very
important to us and always is our priority goal for the company. If
you do not satisfy with the product for any reason within
(Start from delivery day)
, simply just email us to obtain the RMA #,
ship it back and we will
refund back of the product and Less
25% restocking fee .
Shipping, handling and insurance
fees are non-refundable in any circumstances.
If the product is free shipping,
you will entitle up to 50% of the total price. After 7 days (Start
from delivery day) , all sales are final. If you want to return the
item, buyer must pay for their own shipping for mailing back to us,
and there are 25% restocking fee. If the product refuses, there
would be 25% restocking fee as well.
Return product must be in
original clean condition box with original accessories, packaging,
manuals, registration card, UPC Code, Serial number & cable.
Otherwise we will not be ACCEPTED BACK FOR RETURN OR
software, video games, audio CDs, VHS videos, and DVD videos are
not refundable and no warranty. warranty must be obtain direct to
A bid on our auction
states that you have read and agreed to all Terms and Conditions.
Please do not bid if you do not intend to complete your winning
bid. We will leave negative feedback for all non-paying bidders and
report you as well as initiate an internal collection proceeding to
assure payment. - Your bid is a contract to us- Place a bid only if
you're serious about buying the item. If you are the winning
bidder, you will enter into a legally binding contract to purchase
the item from us. All NPB (Non Paying Bidder) will be reported and
we will leave you a negative feedback or pay the re-listing
International Custom Duty Tax :
All international customers needed to responsible for all
Duty Tax by the Custom, the shipping and handling is not cover for
the custom charges.
Sales Tax :
All Californian need to add sales tax.
Friday 9:00 AM to 6:00 PM Pacific Time.
We are closed on Saturday and
Sunday or any national/Seasonal Holidays, all emails will be
answered within 24 to 48 hours, during the business hours, please
do not call us, we only communicate by email!!