Buyer responsible for all shipping, insurance and handling charges.
Items shipped out within 48-72 hours of payment being received, except on weekends and public holidays. I cannot provide tracking information to each buyer, however I personally DO pay for delivery confirmation to prove the date/time each order was shipped. In turn, I do get verification on the date/time that your order was delivered to the address given to me via paypal.  Each order is processed within 24 hours of payment. Please understand that every product is BOTTLED TO ORDER to maintain purity and quality control. Your order will be bottled on day TWO and shipped out the following morning.

I will combine as many purchases as you would like! If you WANT to combine, please RESERVE your payment until you are DONE shopping. If you send me a PAYMENT, your order WILL GO OUT. I am not able to read emails regarding combined shipped AFTER the order is paid for. You MUST inquire PRIOR to your payment, if you have any special instructions. I suggest that you do your AUCTIONS FIRST, and then go into my Ebay store to purchase the items you wish to combine.

I am very relaxed regarding TIME. You may shop for a week and send the payment when you are able.

If your order is NOT received by day 14, please contact me at perfectcomplexion@comcast.net using regular email methods, not ebay question-to-seller formatting. Outside the USA, I am incapable of tracking or recovering any packages, however I DO keep the  original CUSTOMS IDENTIFICATION NUMBER that is contained on the package for FEES in association with duty for your particular country. I WILL provide that information to you IF you deem that your order may be under seizure. According to the USPS WORLDWIDE guidelines, they will not even allow a product to be searched for unless 60 days has passed. In 4 years shipping over 1,000 order overseas I have only known of 1 seizure and it was recovered on day 45. I WILL ship parcel post insured for any buyer who wants to pay for the cost of this method of shipping. PARCEL POST is the ONLY way allowed by usps to insure a worldwide delivery.

I WILL NOT pay for RESHIPMENT of products that are returned to sender. Many times, due to unsafe mailboxes, snow piled in front of the mail box or UNCLAIMED PACKAGES at your PO box, an order will be deemed NOT suitable to leave in the customers box. After 2 weeks, these packages are RETURNED TO SENDER (which would be me). You WILL have to resend shipping/handling charges in order for me to RESEND your package. I will not be responsible for orders that are BROKEN or crushed during shipment. Insurance is $2.00 and must be paid by the buyer.
I prefer Paypal, however, will accept  checks and/or money orders. Items will not shipped until money is received.

I offer alot of combo KITS in my auctions. I cannot make any substitutions of any items in these kits. I reserve the right to change the color and shape of my bottles, due to manufacturer suggestions or backorders or discontinuations. Items will arrive as described, not as pictured. Weights and contents will ALWAYS be 100% accurate. Bottles change due to climate and shipping distances. I do not consult with buyers on these bottle changes as they are changed for safer shipping (freezing temps cause plastic to crack, heat can cause some bottles to expand). I am very aware of my job as a formulator and bottler and I take EXTRA STEPS to insure a safe and pristine product.

All ingredients are posted on the BACK of the userguide. Following the guidelines setforth with the FDA and Cosmeceutical grade bottlers, CSME. Each bottle is safety sealed for your protection. I personally inspect and seal every bottle prior to placement in 4 gauge ziplock.

Samples are NOT part of the auction you are bidding on or buying. They are a bonus. I reserve the right to SUBSTITUTE any items that are not in stock or are unable to be shipped due to back orders of sample tubes etc. I will NOT consult with the buyer if these samples are changed. Please do NOT bid or buy any of these products based upon the FREE SAMPLES.

I reserve the right to WITHDRAW free samples without notice. I will NOT be able to take REQUESTS for free samples to be replaced with standard sample packs. The ONLY sample that is PART of an auction and will NEVER be changed is my PERFECT COMPLEXION MICRO CRYSTALS W/ FREE TCA COMPLEX.

IMPORTANT: ONE SET OF SAMPLES PER PACKAGE. If you combine an order, you will recieve ONE SET of samples only. Again, these are for TRIAL application to introduce you to my other skincare items. They are NOT part of the auction. My samples cost ME $3 each and they are a part of my MARKETING PLAN, not an itemized auction item.
Insurance is at buyers expense. I am not responsible for packages once they leave my hands. I personally handle every phase of shipping.
Outside continental U.S., please email me for shipping costs, as these costs are not covered in the standard shipping charges.
All sales are final on skincare items and cosmeceuticals. Once a product has been opened, it cannot be resold by this seller, as I do NOT sell or restock used or sampled merchandise. If you are unsure of how your skin will react to these products, you should not purchase them.

I do NOT offer a MONEY BACK WARRANTY on my skincare line. Most people that make this inquirey have unrealistic expectations and I would rather NOT sell to them.  I reserve the right to pre-block bidders.

Any “Buy It Now” Auctions require immediate payment via Paypal.

I reserve the right to cancel any bids from people with negative feedback, or feedback less than 10, if they do not email me first. I reserve the right to cancel any suspicious bids.

I appreciate your feedback. I DO reciprocate, however it may take a few days or longer as my focus is ALWAYS going to be getting YOUR ORDER OUT TO YOU AS FAST AS POSSIBLE. I am soley responsible for each product and sample. I do all the formulating, bottling, processing, packaging and shipping. Most of the time, it is 14 hours per day/7 days per week. I promise, I DO get to them!!!!

If you have any questions, please feel free to email me! I hate these disclosures, but they are necessary! I have the most wonderful customers in the whole world and my feedback is PROOF POSITIVE. I cherish your emails!!!  These are the most amazing products you will EVER USE IN YOUR LIFE!  Sometimes I have to pinch myself that I am actually ABLE to help so many people feel so GREAT about their skin!!! This can be life changing! Many of you have told me so! Once you can REVERSE the signs of aging, and remove alot of imperfections, it becomes a MISSION to do a complete SELF OVERHAUL. I've been so blessed to be a part of so MANY transformations!!!!!