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Terms and Conditions:
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All items come with 30-day warranty unless
advertised differently. If the item you have ordered is defective
please contact us within the 7 days of the delivered day, after 7
days you will need to pay RMA Processing fees. We will
replace or repair the defective item for you.
(Buyer must pay shipping fee to ship it
back-no exception).
In the even that a replacement is not
available, buyer must choose to substitute with a difference
product, upgrade, or similar product. (If received a wrong item
please notify us within 7 days of the delivered day, after 7 days
we will not process for exchange.)
RMA:
Merchandise must be sent back in the original
packaging and displaying the appropriate Return Merchandise
Authorization (RMA) number. To obtain a RMA number for your order,
please contact us at
All RMA numbers are valid for (10) days from
their original date of issue. Returned packages displaying an
invalid or expired RMA number will not be accepted.
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For replacement, merchandise must be returned
within 10 days with a
RMA
# which we
assigned.
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Merchandise should be carefully packed and insured
for the full purchase price and shipped via a traceable means (e.g.
USPS with Delivery Confirmation)
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Absolutely
no walk-in return/replacement service will be accepted.
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A refund
may be issued if replacement is not available.
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Pick up
service is not available for return merchandise.
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All
defective products will be replaced within the appropriate warranty
period.
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All return
products will be tested by our technicians to verify the problem.
If found to be non-defective, we may ship back to the customer at
his/her cost.
Please allow up to 10
business days for us to process your return.
Disclaimer:
Crazydealguy
is not responsible for
any merchandise that it does not receive or that is not returned in
accordance with the following terms:
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We are not responsible
for any losses in the mail while returning returned
merchandise.
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Merchandise should be properly packed and insured
with the carrier for the full amount of purchase.
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Any used
item will be refused and returned.
Satisfaction
Guarantee:
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Your satisfaction is very
important to us and always is our priority goal for the company. If
you do not satisfy with the product for any reason within
7
-days
(Start from delivery day)
, simply just email us to obtain the RMA #,
ship it back and we will
issue
refund back of the product and Less
25% restocking fee .
Shipping, handling and insurance
fees are non-refundable in any circumstances.
If the product is free shipping,
you will entitle up to 50% of the total price. After 7 days (Start
from delivery day) , all sales are final. If you want to return the
item, buyer must pay for their own shipping for mailing back to us,
and there are 25% restocking fee. If the product refuses, there
would be 25% restocking fee as well.
Important:
Return product must be in
original clean condition box with original accessories, packaging,
manuals, registration card, UPC Code, Serial number & cable.
Otherwise we will not be ACCEPTED BACK FOR RETURN OR
REFUND.
Important: Computer
software, video games, audio CDs, VHS videos, and DVD videos are
not refundable and no warranty. warranty must be obtain direct to
the manufacture.
Return
procedures:
Please contact
us by email to obtain the RMA number (return merchandise
authorization) before shipping the product back.
Ebay Bid Policy:
A bid on our auction
states that you have read and agreed to all Terms and Conditions.
Please do not bid if you do not intend to complete your winning
bid. We will leave negative feedback for all non-paying bidders and
report you to eBay as well as initiate an internal collection
proceeding to assure payment. - Your bid is a contract to us- Place
a bid only if you're serious about buying the item. If you are the
winning bidder, you will enter into a legally binding contract to
purchase the item from us. All NPB (Non Paying Bidder) will be
reported to eBay and we will leave you a negative feedback or pay
the re-listing fees.
International Custom Duty Tax :
All international customers needed to responsible for all
Duty Tax by the Custom, the shipping and handling is not cover for
the custom charges.
Business
Hours:
Monday to
Friday 9:00 AM to 6:00 PM Pacific Time.
We are closed on Saturday and
Sunday or any national/Seasonal Holidays, all emails will be
answered immediately during the business hours, please do not call
us, we only communicate by email!!
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