Payments Accepted

Debit/Credit cards are accepted through PayPal .

Note:  PayPal does not require a account with them to use their payment services.

Email to send payment to: 

Inventory/Auctions

We try our best to insure items are in stock at the time the auctions ends.  If for some reason the item is out of stock we will offer you  a choice of a instant refund of your money or you may wait for the item to be in stock.  A time frame will be given on the wait time.

UPS Shipping Rules (For auctions that only offer UPS as carrier)

SENT UPS WITH A TRACKING NUMBER , INSURANCE IS INCLUDED ON THE SHIPPING PRICE.

UPS shipments usually ship within 5-7 business days (excluding Weekends & Holidays) and can take 7 - 14 days to receive it.  

We are charged a flat rate shipping, insurance & handling fee from our supplier for shipping this item (UPS Preferred). The stated S/H is non-negotiable.

UPS/CANADA:  Shipments made to Canada will go via Canada Post at a flat shipping fee of $20.00 for orders up to $30.00.  Over $30.00 is 45% of purchase price.

OTHER AREAS OUTSIDE US:  Alaska, Virgin Island, Guam, Puerto Rico, Hawaii shipment are sent Priority Mail and cost $20.00 for orders up to $30.00 and over $30.00 cost 70% of purchase price.

We do not ship worldwide under the UPS carrier auctions.  So when you see our auctions and that is the carrier, please do not bid on the item if you do not live in the above regions.

For shipments that will go to PO Boxes in US only has a service fee of $5.00 on top of shipping charges.

UPS/DHL RUSH ORDERS: If your order will need to be a “rushâ€Â, please email us at before paying.  We ship items under this shipping rule via DHL and will cost $25.00 for orders up to $30.00.  For orders over $30.00 will cost 65% of purchase price.  Rush orders cannot be delivered to PO Boxes.

If  you have a return, please read below on the process.


USPS Shipping Rules   

USPS shipments ship within 1-3 business days of payment confirmation (excluding Weekends & Holidays).  

All orders have tracking numbers included and the winning bidder will receive this via email we are given.  Insurance will be required on items over $50.00.  *Read below clause if you choose not to insure purchases over $50.00.

USPS Priority International Flat rate amount for worldwide shipping are:

Priority Mail Flat-Rate Envelope (up to 4 pounds) Canada & Mexico $10.95 All other countries $12.95  Size of Envelope:  12-1/2'' x 9-1/2''
Priority Mail Small Flat-Rate Box (up to 4 pounds) Canada & Mexico $10.95 All other countries $12.95  Size of Box:  8-5/8" x 5-3/8" x 1-5/8"
Priority Mail Regular Flat-Rate Box (FRB-1) (up to 20 pounds) Canada & Mexico  $25.95 All other countries $41.95  Size of Box:  11" x 8-1/2" x 5-1/2"

*P lease Note:  I require insurance on bidding amounts that are over $50.00. I will have this included within the final shipping charges.  You have the right to refuse insurance, but I will require as part of the “Terms of Sale†that you email this request and that state you will assume full responsibility of all lost and damaged items whether they arrived or not and release Online Gifts and Gadgets Galore of any responsibility.  

This is only required if you choose not to insure your package.  The insurance is very reasonable and worth it when you spend that much!!

USPS chart is below:

Insurance  
    
Up to $50             $1.75
$50.01 to $100         $2.25
$100.01 to $200         $2.75
$200.01 to $300         $4.70
$300.01 to $5,000     $4.70 plus $1 for each $100

Customer is responsible for paying all customs and/or import duties plus Value Add Taxes (VAT). We will not reduce the value or declare the package as a gift on any customs forms.

We only ship via USPS on jewelry items and usually UPS on the larger items. If you need overnight or express shipments please inform us as soon as you win the bid and extra shipping will apply based on USPS cost charts.

We are not responsible for any items that are lost, damaged or stolen in transit. Your shipping address cannot be changed after you check-out and pay.

We are happy to combine orders for you when you check-out at a discounted shipping charge.

100% Satisfaction Guarantee

Your satisfaction is our top priority! You may return your item for ANY reason within 7 days (unless otherwise stated within the auctions)  of receipt, no explanation necessary. We will refund your money (cannot refund shipping cost) minus a 10% restocking fee.

NOTE:  See Return Instructions below. No refunds are given on DVD, CD’s, and books.

Guarantee & Return Policy Details

We are dedicated to conduct business at only the highest standards of excellence. If you are not completely satisfied with your purchase, please  contact us via email and we will arrange for the return of the item.  

Please Note:  you must send the item back within 7 days after receipt. No Hassles, No Questions, No Explanation Necessary. We don't accept returns or give refunds for those who leave negative feedback without first giving us the opportunity to correct any adverse situation.  We will refund your money (cannot refund shipping cost) minus a 10% restocking fee (except for jewelry there is no restocking fee).   Simply follow the return instructions below.  




Simply return within 7 days after receipt to the address above or on your packing slip/receipt via USPS. Properly pack the merchandise and include the original item(s), copy of invoice, packing materials, etc. Merchandise must be returned in its original condition.   If the items arrived damaged we must have it return exactly the way it arrived at your door.

Buyers are responsible for shipping return cost.  If there will be a replacement (if available) due to item arriving damaged and if a replacement is desired - Online Gifts and Gadgets Galore will pay the shipping cost of the replacement item only.  

*******We must have the damaged item or return for any reason in order to issue a refund or replacement within 7 days of receiving.  All packages are tracked!!  
No refunds or replacements will be issued without the above
“Terms of Refundsâ€Â*******

Your refund will be for the full purchase price minus the restocking fee of 10% (except for jewelry there is no restocking fee).  Items must be returned unused in their original condition. If returning due to damage must be return as you received it.  Refunds are generally made within 7 BUSINESS DAYS (excluding weekends & holidays) of receiving the item back and return instructions have been followed.

Replacement items may take up to 14 days to received.  We reserve the right to refuse refunds if the item is damaged in anyway from it’s original condition or the buyer does not follow the above return instructions.

Non Paying Bidders

If payment is not received within 5 calendar days after the close of this auction, you will automatically be in default and your right to the item(s) will be forfeited (It is your responsibility to arrange payments for your winning bids).  We will send you a invoice via PayPal after the close of the auction.

After the 5 days and several reminders we will then have to file a Non-Paying Bidder Alert to Ebay.  If you have special circumstances for not paying within the 5 days you need to contact me ASAP via the email below:



Feedback

Positive feedback is greatly appreciated. If you are unhappy for any reason, please allow us the opportunity to make you happy.

Again…..We don't accept returns or give refunds for those who leave negative feedback without first giving us the opportunity to correct any adverse situation. We are very fair and easy to deal with!!

Contact Us

You may contact us via email at . We answer email Monday-Friday 9:00 am to 6:00 pm EST (not on weekends or holidays).
Please be patient and Happy Bidding!!!