· We can ship this item to worldwide by Standard post service with tracking number about 10-20 working days to arrive
· We normally ship the items within 5 business day after we receive the payment
· If the item have not stock, we will ship the item within 10 business day
· If you need fastest shipping we can use DHL/UPS please contact us before purchase
· Please make sure the shipping address provided by PayPal is correct
· For quick and correct delivery please give us phone number
Buyers please pay within 7 days
It is the buyer's responsibility to provide prompt and accurate measurements for custom-made items. We would not be responsible for non-fitting costumes/wigs due to buyer's negligence to provide accurate measurements.
It is also the buyer’s responsibility to make sure that someone is available at your address during delivery of the item. Please note that the item would be returned to us by the courier after several unsuccessful deliveries. Buyers would need to top up the shipping fees for re-delivery in cases where we have provided the correct shipping address but no one is available to take delivery of the item at the address given after several attempts.
The transaction does not include any import tax, customs duties, VAT, brokerage fees, especially rural area extra costs and any other charges
Online tracking number
We are proud to offer online tracking request service to customers at no extra cost. To maximize efficiency for this value-added service, please request for online tracking number no earlier than one week after clearing of payment for wigs and two weeks after clearing of payment for custom-made costumes.
Please note that it is common industry practice to accept online tracking information as evidence of delivery and we would not be responsible for buyer's non-receipt of items when there is online proof of delivery to the stated address.
We offer refund or exchange/ alteration for defective items/missing items/ items significantly different from listing description. Buyers should contact us within one week of delivery of items and email us photos to support the claims.
If you are not 100% satisfied with the items for other reasons and ask for refund. Please be noted that only the listing price excluding shipping fees would be refunded.
Buyers are responsible for returning the items in their original conditions within 2 weeks of delivery of items at their own expense through registered mails with online delivery tracking number.
What is your best price for this item?
The lowest price I accepted including shipping