We accept payment through Paypal, BidPay and Google
PayCheckout.
We require immediate payment, once you have make your
purchase.
You will be notified by email once your payment has
been received and once again when your item has
been shipped.
WE ONLY SHIP TO "CONFIRMED" PAYPAL ADDRESSES. IF YOUR ADDRESS
SHOWS WITH PAYPAL AS "UNCONFIRMED", WE MAY NOT BE ABLE TO SHIP YOUR
ORDER.
We utilize a varitey of shipping services to get you
the best possible rate. Our preffered shipping
carriers are FedEx for larger packages, and
the United States Postal Service for smaller items. We only
ship to US Addresses only, unless otherwise noted in our listings.
Please specify an address that the product can be delievered to and
signed for during the day time hours. We are not responsible for
the reshipping charges, if the product is returned to us,
unclaimed.
The flat shipping charges, or
FREE shipping (if offered), only applies to shipments to
continental US addresses only (Lower 48 States) and does not
include shipping to Hawaii, Alaska, Peurto Rico or APOs.
Contact us for shipping quotes to any of these locations
or any international addresses. Also, some of our very large
items (such as cribs or dressers) are shipped via frieght to
protect the merchandise and are not shippable to APO
boxes.
Shipping & Handling includes delivery
confirmation. Shipping Insurance is optional at the discretion
of the buyer.
Although, we always take extra care to protect the
merchandise that we ship out, it is possible that the merchandise
gets damaged during the shipping, or while being processed by the
shipping company. It is best not to accept visibly damaged
merchandise from the shipping company. But if you did accept the
merchandise damaged, please report it to
us, within 10 days of the delievery. If the item was
damaged by the shipping company, they will not accept any insurance
claims once the 10 days has passed. If an item is damaged do
not send it back. We can send you a replacement and get the damaged
merchandise back.
Please allow 7 to 15 days for the delievery of your
items, after cleared payment is received.
CANADIAN CUSTOMERS PLEASE READ:
All packages shipped to Canada require a phone
number, so that the Canadian Custom service can contact you. In
order to expedite your order, please provide your phone number
during Auctiva Checkout. If you do not provide your phone number,
it will delay the processing of your order and puts your order on
hold, until we get your phone number.
We can not and will not change the stated
value of the merchandise being shipped to
Canada.
So DON'T ASK.
Our shipping charges to Canada does not include
any custom or tarriff charges. You will have to pay
for that.
Shipping to Canada could take as long
as 4 weeks.
We offer a 100% Guarantee on all of our products. If
you are unsatisfied with your purchase and feel that the
merchandise was not represented correctly, call us within
48 hours of the receipt of your merchandise and arrange
for your item to be returned. Your item has to be returned
unopened, unused and in it's original packaging, otherwise we
will not be able to sell it as a NEW item any longer. If
the item has been opened, a restocking fee of 25%
will apply. Once your item is received back in the
condition that it was shipped, you will receive a refund less
shipping and handling. This applies to everyone. Shipping rates are
not negiotable.
Please ask all questions prior to bidding. We do not ship to
APOs, please contact us first before placing your
orders.
Customers are responsible for paying the
shipping charges to send the item back. The item needs to be
in the original box, unopened, unused without any damage, to
qualify for a return credit. We will not accept items back if you
have simply changed your mind, or do not need the item anylonger.
Please make sure that what you are buying is the right item and you
are planning to keep that item. There is a 25% restocking fee
charged on all returned merchandise.
Please do not send any item back without first
getting an authorization number and a return
address from us. You will not get any credit back if you
send your item back to where it was shipped from. We utilize
companies to dropship some of our merchandise and if you just send
these items back to where they were shipped from, your merchandise
will simply get lost without any way of tracking it.
If you have any concerns, please feel free
to contact us.
Shipping charges are non-refundable.
Please ask any questions before bidding.
By placing your bid, you agree that
you have read and agree with the terms and conditions listed
in here.
BACKORDER POLICY:
We strive to make sure that all of our listed
items are in stock at the time of the listing. But,
occassionally, we may run out of an item and the item
may go on back order, by the time the auction is over. If
this happens, we will notify you and offer you a complete refund or
give you the option to wait for your item.
"BF Kids Online" carries the top quality designer
brand kids and maternity merchandise including but not limited
to: Nursery furniture such as: Cribs, changing table,
dressers and gliders, nursery equipments such as Play
pins, bassinnetes, high chairs, potty training items,
Strollers, joggers, cloth diapers, Infant Software, Music
CDs and Educational DVDs, as well as a few specialized car seats
and car seat covers, large toys and a lot of unique and one of
a kind items for kids and expecting moms.
For more information about us, visit us on the
web
www.bfkidsonline.com/info.html
To check the status of your shipment or to pay over
the phone with your credit card, you can contact us at:
(512) 795-1868
Mon- Sat: 10:00Am - 5:00PM
Closed on Sundays.
.
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