Note: Any transaction method will incur certain transaction fees. The seller will be responsible for the transaction fees charged by ioffer, the buyer will take care of the fees charged by the bank
The seller needs min 1 day, max 5 days lead time to prepare the shipment after receiving the payment from the buyer, depending on the stock situation. Exact lead time will be advised to the buyer once the payment is confirmed. After the packages are shipped, the seller will provide the tracking NO. to the buyer.
We usually ship with EMS/USPS or UPS. It often takes 5-7 days on the way.
It is guaranteed the packages to be shipped out of China. However, if anything happens on the way out of China, we will not be responsible for that.
Refund is not accepted unless there is a obvious defect on the bag that affects the bag's functionality, refunds will be treated on a case by case basis at our discretion. We will honor your reasonable requests and will be glad to oblige you with creative compensation solutions.