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Shipping policy:
I ship very promptly via the United States
Postal Service (USPS) only. Sorry, no local pickups.
In most cases, if you pay by 11:00am CT, I'll ship the same
day.
Shipping discount on multiple items(does not apply to free shipping items):I offer a discount on shipping of multiple
purchases. You pay full shipping price on the purchase with the
highest shipping rate, and I will deduct 50% from the lower
shipping rate(s) (discount applies
ONLY to those items paid for in one payment and
shipped to one address).
IMPORTANT: If you purchase separate items, I will
send you a combined invoice with the shipping discount. Please wait
until you receive the invoice
before you pay.
My domestic shipping rates apply to all US
territories including HI, AK, PR, GU, APO, FPO, etc.
Internation
al Shipping: My international customers make up a large
percentage of my business. I ship to more than 100 countries. I am
very familiar with the requirements of most country's customs
agencies.
I also know that shipping to your country can be
unpredictable at times. I am a very prompt shipper, but
it can take several weeks for packages
to clear your country's customs agents. Please be patient with the
delivery of your order.
Payment requirements:
All payments must be made in US funds
(US Dollars).
Full payment is expected within 7 days from date of
purchase. I am required to collect sales tax for any purchases shipped
to a Missouri address.
Warranty: I stand behind the products I sell. I offer a one-year
warranty on all my items. If the item should fail to work within
one year of date of purchase, please return it to me for a
replacement (or refund if item is not in stock). Warranty is
limited to purchase price of the item only.
Returns: If, for any reason, you are unhappy with your purchase,
please return it within 14 days of receipt for a refund of your
purchase price (less shipping).
About me:
I started selling high-end photographic
equipment to discerning professional photographers in 1999. In
2003, after about a year of research and testing, I turned to
providing high-quality replacement batteries and
chargers.
I've discovered there are many battery
manufacturers, but only a few that make
quality batteries.
My prices are very competitive. I could sell
batteries for less if I were to sacrifice quality. I was a Quality
Assurance Manager for 16 years and I understand that customers
prefer quality over low prices.
I will bend over backwards to ensure your
purchase experience is enjoyable, quick, and to your complete
satisfaction.
FAQ's:
What does mAh stand for?
"mAh" stands for milliamp-hours . This unit
is used to specify the storage capacity of batteries. The higher
the mAh rating, the longer the battery will hold its charge between
charging cycles. Think of it as the size of the gas tank in your
car: the larger the tank, the longer you can drive between refills.
An mAh rating larger or smaller than your original battery's will
have no impact on the performance of your camera/camcorder, it will
only impact how often you have to charge the battery.
Are there any special instructions for using
the battery for the first time?
No. The battery will reach you with a partial
charge. I recommend you fully charge the battery before using, but
it is not necessary to fully deplete the battery before recharging.
You can recharge the battery at any time during its discharge
cycle. Sometimes a new battery will require a few charging cycles
before it reaches its full capacity.
How do I prolong the life of my battery?
If you plan to store your battery for an
extended period of time without use, it is best to leave it
partially charged (not fully charged and not fully discharged).
This will prolong the life of your battery.
The voltage on your battery is different than
mine - is this a problem?
The voltage difference is based on the cells
used – it’s the nominal voltage. The nominal voltage
value is just a mile marker on the way from discharged to charged.
Your original battery and my replacement battery will charge to the
same voltage when fully charged and will discharge to the same
voltage before needing to be recharged. The nominal voltage
difference will have no impact on performance, nor will it harm
your camera/charger in any way.
Will my package have a tracking number?
Tracking is the ability to tell where a
package is at any point on the delivery path. The post office only
offers tracking on packages shipped via USPS Express - see the USPS
web site for more information. I do not ship via USPS Express, so
there will be no tracking number for your package.
How long will it take your charger to fully
charge my battery? Charging time is a function of the
battery’s capacity (mAh rating) and the charger’s
output (mA). For instance, if your battery’s capacity is
1200mAh , it would take approximately 2 hours for a 600mA charger
to completely charge the battery. (1200mAh divided by 600mA equals
2 hours.)
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