Redeeming your southwest gift certificates :

• A southwestgiftcard can only be used for Passenger travel on Southwest Airlines, excluding Southwest Airlines Group Tickets.
• A southwestgiftcard may be redeemed at southwest.com, by calling Southwest Airlines at 1-800-435-9792 (1-800 I FLY SWA) and at Southwest Airlines ticket counter locations.
• A southwestgiftcard is not valid for the purchase of Southwest Airlines Vacations’ Packages, Cargo, Hotel, Rental Car, Cruise, Southwest Airlines Merchandise, Southwest Airlines Group Tickets, codeshare flights (on codeshare partners’ web sites), additional southwestgiftcards, or inflight purchases.
• Sales tax, Security Fees, Passenger Facilities Charges, Drink Coupon Books, Pet Fare, Unaccompanied Minor service charge and oversized or excess baggage may be paid for with a southwestgiftcard.
• Each purchase is deducted from the balance of the card. If the ticket price is greater than the value of the southwestgiftcard, the difference may be paid with a credit card, Southwest LUV Voucher and/or available Travel Funds. In addition, cash and paper gift certificates can be used for the remaining balance at airport locations only. If the ticket price is less than the value of the southwestgiftcard, the balance will remain on the card until it is decreased to zero, at which time the card will be deactivated.
• Up to four southwestgiftcards can be applied toward one reservation. Our payment system limits the total form of payments, so, if the balance of the itinerary is more than the amount of all four gift cards, you will only be able to use three of your gift cards so that the balance can be paid with another form of payment that will cover the balance of the reservation (i.e. credit card). The following is our policy in regards to forms of payment: Southwest Airlines accepts up to two unused Ticketless Travel tickets per passenger (are always applied first) and up to four of the following in any combination: southwestgiftcards, Southwest LUV Vouchers, Ticketless Travel Funds (left over funds not previously used), and one credit card.
• A southwestgiftcard will not be redeemed or exchanged for cash, check or credit except where required by law.
• A southwestgiftcard cannot be redeemed through a Travel Agency.
• A southwestgiftcard redeemed for travel is not refundable. If travel is not taken, the funds will be held as travel funds with an expiration date. If applied with any other accepted form(s) of payment, the earliest expiration date of all forms of payment applies.