SHIPPING PAYMENT RETURN POLICY   

This System will work for all NES/SNES USA, Japanese, European and North American Version Games and comes with a 110v to 220v AC Power Supply.

Item Description:              

Introducing the brand new 2008 "Retro Duo" Ultimate Classic Gaming System.  Play ALL of your old games for Super Nintendo and NES.  This systems main points that make it stand out from the crowd are:

• Fully compatible with all USA games (with no converter needed) (Inlcuding Castlevania III which other systems can not run)
• Fully compatible with most Japanese games (with no converter needed)
• Fully compatible with both PAL (European) and NTSC (North American) video games (no converter needed)
• You can use Zapper gun on this system with soon to be released SNES to NES adapter.
• Even games with the "FX" 3D chip work 100% because of built in handling chips.
• Mario RPG works 100%
• Works with Game Genie
• Very well vented.  Stays cool no matter how long you play.
• This system is 100% compatible meaning, that we do not know of ANY game that will not work.
• Audio Video Ports
• S-Video Port
• Switch between 8 bit (NES) and 16 bit (SNES) modes

Package Included :

• Retro Duo Game Console
• AC Power Supply
• 2 Controllers
• A/V Cable

RMA:     Merchandise must be sent back in the original packaging and displaying the appropriate Return Merchandise Authorization (RMA) number. To obtain a RMA number for your order, please contact us. All RMA numbers are valid for (10) days from their original date of issue. Returned packages displaying an invalid or expired RMA number will not be accepted.

• For replacement, merchandise must be returned within 10 days with a RMA # which we assigned.
• Merchandise should be carefully packed and insured for the full purchase price and shipped via a traceable means (e.g. USPS with Delivery Confirmation)
• Absolutely no walk-in return/replacement service will be accepted.
• A refund may be issued if replacement is not available.
• Pick up service is not available for return merchandise.
• All defective products will be replaced within the appropriate warranty period.
• All return products will be tested by our technicians to verify the problem. If found to be non-defective, we may ship back to the customer at his/her cost.

• Please allow up to 10 business days for us to process your return.

Return procedures:        Please contact us by email to obtain the RMA number (return merchandise authorization) before shipping the product back. Crazydealguy is not responsible for any merchandise that it does not receive or that is not returned in accordance with the following terms:

• We are not responsible for any losses in the mail while returning returned merchandise.
• Merchandise should be properly packed and insured with the carrier for the full amount of purchase.
• Any used item will be refused and returned.

Satisfaction Guarantee:   Back to Top   Your satisfaction is very important to us and always is our priority goal for the company. If you do not satisfy with the product for any reason within 7 -days (Start from delivery day) , simply just email us to obtain the RMA #, ship it back and we will issue refund back of the product and Less 25% restocking fee . Shipping, handling and insurance fees are non-refundable in any circumstances. If the product is free shipping, you will entitle up to 50% of the total price. After 7 days (Start from delivery day) , all sales are final. If you want to return the item, buyer must pay for their own shipping for mailing back to us, and there are 25% restocking fee. If the product refuses, there would be 25% restocking fee as well.

Important: Return product must be in original clean condition box with original accessories, packaging, manuals, registration card, UPC Code, Serial number & cable. Otherwise we will not be ACCEPTED BACK FOR RETURN OR REFUND.

Important: Computer software, video games, audio CDs, VHS videos, and DVD videos are not refundable and no warranty. warranty must be obtain direct to the manufacture.

International Custom Duty Tax : All international customers needed to responsible for all Duty Tax by the Custom, the shipping and handling is not cover for the custom charges.

Sales Tax : All Californian need to add sales tax.

Business Hours:   Monday to Friday 9:00 AM to 6:00 PM Pacific Time.

      We are closed on Saturday and Sunday or any national/Seasonal Holidays, all emails will be answered within 24 to 48 hours, during the business hours, please do not call us, we only communicate by email!!