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Please do not
purchase, in any case if you did not agree with our Payment methods
or Shipping policies. Shipping and handling charges are
non-refundable at any case.
If product is defective an exchange can be made
within 30 days of delivery.
Due to the stock allocation, we do not accept:
color change and/or model upgrade. All of our pictures are from the
actual product. You are purchasing what you see in the
description.
Please contact us
via e-mail before returning the defective item.
Well guide you through easy steps, to make sure your exchange is
processed as smooth as possible. Buyers are responsible for the
returning shipping costs, under any circumstances.
WARRANTY
All of our items for sale have warranty (please
check item details for specific product warranty).
Warranty Guidelines:
Electronics: 30 days warranty from the date of
purchase.
Accessories: 30 day warranty from the date of
purchase.
RETURNS
If you experience any problems, first contact
24hrsDeals for technical support. If a repair or exchange is
necessary, you will be e-mailed the service authorization number
along with packing instructions.
We reserve the right to approve or deny any
request for return and/ or cancellation according to our
discretion.
Save the original box and packing materials.
They are specially designed to protect your unit during transit. If
the unit is not shipped in the original shipping box for repairs,
the repaired unit will be returned in the proper packaging and the
customer will be charged additional fees. USPS or UPS will not
honor insurance claims if the product is not properly packaged.
Please Read:
Shipping and handling costs are non-refundable.
Buyer is responsible for return shipping costs. A 15% re-stocking
fee will apply for returns or cancellation other than defective
product to cover iOffer fees, final auction value and PayPal
fees.
Damages caused by wear and tear(ie: Damaged
Screen, Scratches, Water Damage, etc.), improper packing or
shipping by the buyer are not covered by the manufacturers
warranty. Warranty covers only manufacturing defects.
Prior to returning any product for repair or
replacement, Buyer must obtain written approval from us. We will
not be liable for nor accept any non-conforming products unless it
has approved their return in writing. A description of the
malfunction or defect shall be enclosed with the product being
returned. When products have been returned after the expiration of
the warranty period for the particular product, repair or
replacement cost will be estimated prior to work commencing,
resulting in a new purchase order.
Products must be in the condition you received
them and in the original box and/or packaging. Any electronic
product that has been opened and/or used cannot be returned unless
the unit was received defective. Opened software, music, games, and
movies may be exchanged for the same title only.
If we no longer have the item in stock, we will
issue a store credit for the buyer in the same amount paid minus
the shipping chargers
Please allow 1-2 weeks for return
processing.
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