About Us

Our customer service and customer satisfaction is of utmost importance to us. At the same time providing our customers with quality merchandise at competitive prices. We appreciate your business and thank you for visiting our online store. We hope that you have a pleasant shopping experience with us and please feel free to contact us at any time to answer your pertinent questions. Please check back with us often, as we are constantly adding new and exciting merchandise. So, be sure to add us to us to your favorites list!

Luare Collezioni

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Payment Information

• Payment should be received within 7 days from the end of the auction.
• Accepted forms of payment:
  • PayPal ()
• California residents are required to add 7.75% state sales tax to their final order price.

Shipping Information

• All orders will be shipped within 48 business hours upon receipt of payment.
  .: Most items are shipping via USPS.
  .: Tracking number will be emailed upon shipment.
  .: Combine multiple purchases for one low shipping rate:
• We will combine shipping for a period of 7 days only. If you have more items to purchase and want to receive the discounted shipping rate, please wait until all purchases/biddings have been completed and e-mail us prior to going through checkout. Combined shipping will be applied to all purchases at checkout once we have combined all invoices together. You must complete checkout after all auctions have closed to receive the discounted shipping rate. If you didn't receive a discount, e-mail us and we will send you an updated invoice.
• Free Shipping: Purchase of 5 or more items. (Domestic only.)
• Insurance: Optional for most items and is highly recommended. We are not responsible for lost or stolen items during the shipment.
• All packages will be shipped via USPS. For express delivery, contact us for the rates.
• Items are shipped on plain packaging to provide privacy.
• Delivery times above are merely estimates that have been provided by the United States Postal Service. Delivery times may vary, especially for International shipments or for shipments during holidays.
• You are responsible for paying any additional charge(s) for customs imposed by your country.
  
• Domestic:$5.95 with free delivery confirmation. (Additional Items Ship FREE!)
• International: $14.50 (Exclude Canada) ($7.50 per additional item.)
• International Insurance: E-mail us for accurate cost.
• If you are unsure of your combined shipping rate, or have other questions, please e-mail us to send you invoice for your purchases.

Return Policy

Standard Items:  Luare Collezioni will gladly accept returns and exchanges with the original invoice and tags attached for up to 5 days for store credit only. After we receive the item, it will take up to 15 days to process your return. Shipping charges are NON-REFUNDABLE. Returns will be refunded in the method of original payment or by Check.

All returns must be postmarked within (5) business days from date item shows as being delivered.
All items must show no signs of wear.  We will NOT accept returns if the items are damaged, has stains or odors ( perfume, smoke, deodorant, etc.).

Lingerie and Accessories: No returns or exchanges will be accepted on Lingerie and Accessories.

Sale Merchandise: No returns will be accepted on sale items. Exchanges will be accepted up to 5 business days. No cash refunds will be given, only store credit (does not include shipping charges). 

Special Occasion Items: Items marked "Special Occasion" are NON-REFUNDABLE. We will only accept exchanges for the same item in a different size.

New Return Policy: All shipping fees are at buyers expense. All returns must be issued a RMA # or they will not be accepted by Luare Collezioni. RMA # must be clearly printed on the outside of the box. Luare Collezioni is not responsible for any returns made without a RMA #.

Shortage and damage claims: must be made within 3 working days from the receipt date. All claims for damaged merchandise must be made with the shipping carrier. Please keep all shipping cartons and all packaging materials for carrier inspection. Luare Collezioni can not initiate any claims with the carrier. Please contact us and we will work with you to resolve any issues.

Note: All prices listed are accurate to the best of our ability. In the rare case an item is mislisted, Luare Collezioni reserves the right to refuse to sell the item at the listed price. Original shipping and handling charges are not refundable. Buyer has responsible for reshipment fees for replacement item(s). All custom entry fees and duty associated with any return or exchanges will be charged to the customer.