Welcome to our store! To make your purchase as simple and easy as possible, please refer to the detailed store policies listed below.

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  Every Positive Feedback is Valuable, Please contact us to resolve the problem before setting up a Negative

  
  
• Payment
• We accept Paypal Payments,telegraphic money order(T/T),and Western Union. eCheques & other pending payment via paypal will be held untill cleared. All payment are due within a weeks after the auction end.
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• Shipping
  1. All orders will be shipped out the next day after payment is received (except out-of-stock).
  2. All parcels are mailed via HongKong Post.
  2. If you need Express Shipping Service, please contact us.
  5. The parcel will arrive within 7~14 days by Air Mail, or within 3~7 days by EMS or DHL, after delivery for most countries.
  6. As the parcel is internationally from Hong Kong, Occasionally there maybe some delay on the way. Please contact us if you didn't receive it in time.
  7. We are happy to combine your auctions and save you money on shipping(UNLESS THE AD SAYS THE ITEM CAN NOT BE COMBINED).
• Customer Service
  We have a 1 month guarantee on all products (defaults).
  A. We can only offer a guarantee on items that are received defective due to shipping or product failure. Our guarantee does not cover Non-Compatability or Misunderstood Ads. We reserve the right to determine if your order will be exchanged or refunded.
  B. We are not responsible for damage from use, improper installation, or abuse. We accept return/refund for defective item only.
  C. Refunds given only if item is defective on arrive (DOA) and cannot be replaced. If item found DOA, item must be reported within 3 days and return to us within 14 days from the delivery date for exchange, buyers are responsible on returned shipping cost. Refund will be made when the return arrived.
  D. Return and Replacement is allowed after we confirm that the item is from our store and the item is with quality problem, and we'll also refund the corresponding expense of Buyer including the shipping fee of sending the item back, but Buyer should pay for the shipping fee in returning at first.
  E. In case the returning item is not our product or without the quality problem after checking, we'll refuse to return or replace product and not refund.

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