How does the message inbox work? How do I delete messages?
Please review our Message Inbox Tutorial for more information regarding your message inbox.
Certain messages in your inbox are automatically archived, and archived messages are removed after 30 days.
To archive a message, check the box next the message you want to archive and click Archive at the bottom.
To delete a message, click View Archived Messages, check the box next to the message you want to delete, and click the Delete button at the bottom of the page.