Help/General FAQ/When can I file a dispute for a transaction?
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When can I file a dispute for a transaction?

Disputes can only be filed against a seller under the following conditions:

  • At least 7 days have passed after the item was purchased
  • The transaction is not rated positively
  • No more than 60 days after the transaction date
  • You have not yet filed a dispute for the transaction in question

Example:

Item purchased on September 1 (and hasn't been rated positive by the buyer)

First date to file a dispute: September 7
Last date to file a dispute: October 31

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