Seller Help

Listing on iOffer is free, so list as many items as you want. You're only charged a small percentage of the total transaction price after your items are sold. Manage all selling activities under My iOffer > Selling.

How to Sell

List a Single Item - Select an appropriate category and subcategory. Enter a title, description, keywords, pictures, asking price, and shipping charge.

List Multiple Items - List multiple items at once by creating and uploading a comma separated values (.csv) file from spreadsheet applications like Microsoft Excel. Make sure you use the correct headers when creating the file.

Transfer Your Items - Keep your hard-earned reputation by transferring your items and feedback rating from other selling sites. Your items and feedback rating on these sites will not be affected in any way.

Note: It may take up to 24 - 48 hours for your items to appear in your store.

All negotiations (questions and offers) are publicly displayed on the item detail pages. With multiple features to compliment your free item listings, selling on iOffer saves you money. Take a look at our fee comparison chart and start listing your items.

Invoice

When one of your items are sold, send an invoice to the buyer from My iOffer > Selling > Items Sold, unless you selected the auto-invoice option in your Selling Preferences.

For more information on the available payment methods you can use, please review the Seller Payment Guide.

Rating

After payment is received, ship the item the leave a feedback rating for the buyer. Ratings build your reputation and helps prospective buyers make informed buying decisions.

Selling Tips

• Read the Seller Safety Guide
• Review the Fees & Credit Policy to understand all seller fees.
• New to selling? Try buying some items first to learn from other sellers. This is also a great way to build your seller rating and connections.
• Describe item condition completely and honestly. Use all 55 characters available for the item title. Include specific and relevant keywords for search optimization.
• Respond promptly to all questions and offers. Answer questions with an offer to close the sale.
• Counter an offer instead of declining. Don't lose a sale; keep the negotiation going.
  
• Send buyer invoices within 3 business days of an offer acceptance or item purchase.
• Shipping is important. Include reasonable handling charges. Pack carefully and ship promptly. Provide tracking and insurance for high value items, including the estimated arrival date.
• Encourage bundle offers. Keep your store inventory stocked, especially with items in the same category.

Selling Features

• Free Photos - Add as many as you want to enhance your item listings.
• Non-Paying Buyer - Available after 21 days but not over 45 days, with 2 invoices sent. Otherwise, give the buyer an adequate amount of time to pay for a purchase.
• Fixed Shipping Cost / Auto-Invoice - Speed up the checkout process. Let buyers pay immediately after these updates in your Selling Preferences.
• Store / Policies - Customize your store. Provide store, tax, and return policies. Advertise sale items.