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USA (48 Contiguous states) Buyer:
Please see top of the item Page
for United States Domestic Shipping fees within 48
Canada, Guam , VI and
Please see top or bottom of the item page or
email Your Delivery Address for shipping quote before bidding
Important Note :
Tracking # will automatically update to bidder via Email after we
process your shipment, shipment usually send out within 1 to 2
business day after we received your payment under the normal
There is no tracking # for international shipments unless it is
shipped by EXPRESS. Please make sure your email setting will not
filter our email in order to receive the update shipment status.
International average delivery time is 2 weeks. However,
additional delays may occur which are beyond our control by the
postal service (such as customs inspection), so total arrival time
can be up to 30 BUSINESS DAYS (6 weeks) or more.
Bidder is welcome to email us for the update status, tracking
status update will be replied ASAP. Please include your Name, User
ID, and Auction # , and your payment option when you require for
the tracking #.
We will ship with USPS or Fedex
(Note: Since ebay do not have Fedex
shipping calculator, UPS and Fedex are similar shipping
carrier, some auctions we will use the UPS shipping
calculator to calculate shipping, but we will use Fedex to ship out
Terms and Conditions:
All items come with
30-day warranty unless advertised differently. If the item you have
ordered is defective please contact us within the 7 days of the
delivered day for
RMA#. After 7 days you will need to pay RMA Processing
fees. We will replace or repair the defective item for you.
(Buyer must pay shipping
fee to ship it back-no exception).
In the even that a
replacement is not available, buyer may choose to substitute with a
difference product, upgrade, or similar product. (If received a
wrong item please notify us within 7 days of the delivered day,
after 7 days we will not process for exchange.)
Merchandise must be sent back in the original
packaging and displaying the appropriate Return Merchandise
Authorization (RMA) number. To obtain a RMA number for your order,
please contact us. All RMA numbers are valid for (10) days
from their original date of issue. Returned packages displaying an
invalid or expired RMA number will not be accepted.
Please contact us by
email to obtain the RMA number (return merchandise authorization)
before shipping the product back.
We are not
cover for any
merchandise that it does not receive or that is not returned in
accordance with the following terms:
We are not cover for
any losses while returning returned merchandise.
Merchandise should be properly packed and insured with the
carrier for the full amount of purchase.
item will be refused and returned.
Your satisfaction is very
important to us and always is our priority goal for the company. If
you do not satisfy with the product for any reason within
(Start from delivery day)
, simply just email us to obtain the RMA #,
ship it back and we will
refund back of the product and Less
25% restocking fee .
Shipping, handling and insurance
fees are non-refundable in any circumstances.
If the product is free shipping,
you will entitle up to 50% of the total price. After 7 days (Start
from delivery day) , all sales are final. If you want to return the
item, buyer must pay for their own shipping for mailing back to us,
and there are 25% restocking fee. If the product refuses, there
would be 25% restocking fee as well.
Return product must be in
original clean condition box with original accessories, packaging,
manuals, registration card, UPC Code, Serial number & cable.
Otherwise we will not be ACCEPTED BACK FOR RETURN OR
software, video games, audio CDs, VHS videos, and DVD videos are
not refundable and no warranty. warranty must be obtain direct to
International Custom Duty Tax :
All international customers needed to responsible for all
Duty Tax by the Custom, the shipping and handling is not cover for
the custom charges.
Sales Tax :
All Californian need to add sales tax.
Friday 9:00 AM to 6:00 PM Pacific Time.
We are closed on Saturday and
Sunday or any national/Seasonal Holidays, all emails will be
answered within 24 to 48 hours, during the business hours, please
do not call us, we only communicate by email!!